Tag: LARGE

  • Customer Feedback: Friend or Foe?

    Customer Feedback: Friend or Foe?

    40percent of personal travelers and 46percent of business travelers use social networking to share travel experiences 83percent of consumers say it’s important to read user-generated content before making a decision about banking or other financial services 7 out of 10 customers trust online reviews as much as they trust personal recommendations 79percent of consumers trust…